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Insight to Revenue Podcast – Ep 05: John Gloekler/Redesigning the Customer Success Organization
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By
Insight Revenue
February 10, 2024
,
1
minute read
SALES
MARKETING
ACCOUNT MANAGEMENT
sales
leadership
MARKETING
Summary:
Kicking off 2024 with the fifth episode of the Insight to Revenue Podcast hosted by Insight Revenue CEO & Founder, Zachary Gropper. This episode features John Gloekler, a seasoned revenue leader with over 30 years experience in sales, marketing, customer success and account management at startups, scale ups and enterprise companies.

Kicking off 2024 with the fifth episode of the Insight to Revenue Podcast hosted by Insight Revenue CEO & Founder, Zachary Gropper. This episode features John Gloekler, a seasoned revenue leader with over 30 years experience in sales, marketing, customer success and account management at startups, scale ups and enterprise companies.

‍

This episode focuses on examining the current state of customer success organizations and the ways companies can redesign their CS teams to achieve greater results.

Watch the Podcast below, or listen on Spotify.

‍

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Kicking off 2024 with the fifth episode of the Insight to Revenue Podcast hosted by Insight Revenue CEO & Founder, Zachary Gropper. This episode features John Gloekler, a seasoned revenue leader with over 30 years experience in sales, marketing, customer success and account management at startups, scale ups and enterprise companies.

‍

This episode focuses on examining the current state of customer success organizations and the ways companies can redesign their CS teams to achieve greater results.

Watch the Podcast below, or listen on Spotify.

‍

‍

Insights
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Insight to Revenue Podcast - Episode 9: Ben Samuels/Maintaining Loyalty & Trust in Uncertain Times

Insight to Revenue Podcast - Episode 9: Ben Samuels/Maintaining Loyalty & Trust in Uncertain Times

We're back from our short break with Episode 9 of the Insight to Revenue Podcast hosted by Insight Revenue CEO & Founder, Zachary Gropper. In this episode, Ben Samuels, former CRO of WeWork and now CRO at 1mind, recounts his experience working at WeWork and shares his perspectives on topics such as building customer loyalty, navigating competitive markets and the future of AI in sales.
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Sales Game Changers Podcast: State of B2B and SaaS Sales Effectiveness with Zach Gropper and Jonathan Tice

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Insight Revenue's very own Zach Gropper and Jonathan Tice guest star in Episode 699 of the acclaimed 'Sales Game Changers Podcast' hosted by Fred Diamond. Together they discuss the true drivers of Customer Loyalty and Sales Effectiveness in B2B and SaaS, and how to get cross functional teams to work together centered around delivering value realization and solving the real issues effecting your customers instead of just an internally focused obsession around your own structure, goals, products and solutions.
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Redesign Your Discovery Call for High Impact

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Insight Revenue CEO, Zachary Gropper, delivers a live session at Pavilion Palooza 2024, which focuses on how to run an impactful first sales call that add unique value, follows a best practice structure and helps you understand the customer real problems and fit with your solution. Based on decades of research and experience from Challenger, Gartner and Insight Revenue, the webinar delves into the importance of leading with insights and how to structure the choreography of the conversation to shape demand.
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Stop Wasting Your Sales Kick-Off: 7 Ways to Ensure Lasting Impact
Sales off-sites and team kick-offs are significant investments in your team's development and success. However, without a strategic approach, these events can quickly become a wasted opportunity. Studies show that a staggering 80% of training content is forgotten within just 30 days. Over many years at CEB, now Gartner our teams studied the difference between successful and failed training initiatives and identified 3 keys stages for driving change - Awareness, Adoption and Application.
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B2B Buyer Study - Better Understand Your Customer and Improve the Buying Experience

B2B Buyer Study - Better Understand Your Customer and Improve the Buying Experience

We're conducting a new B2B Buyer study to help you better understand your customers and improve your buying experience. The study is open to anyone involved in buying or selling products and services. We want to see how well aligned buyers and sellers are when it comes to the purchase process.
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How to Connect with Buyers in 2024: Zach Gropper joins RevvedUp's panel discussion

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In this live webinar, Zach Gropper joins Mark Walker, Florence Broderick and Nicola Anderson to discuss some of the hottest topics sales leaders are facing today. Together they discuss how to create ICPs that can be used as a north star for team focus, earn awareness and cut through the competitive noise in your markets, and generate unique insights at scale, to help you connect with buyers across the sales cycle.
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Insight to Revenue Podcast - Episode 9: Ben Samuels/Maintaining Loyalty & Trust in Uncertain Times

Insight to Revenue Podcast - Episode 9: Ben Samuels/Maintaining Loyalty & Trust in Uncertain Times

We're back from our short break with Episode 9 of the Insight to Revenue Podcast hosted by Insight Revenue CEO & Founder, Zachary Gropper. In this episode, Ben Samuels, former CRO of WeWork and now CRO at 1mind, recounts his experience working at WeWork and shares his perspectives on topics such as building customer loyalty, navigating competitive markets and the future of AI in sales.
Podcast
Sales Game Changers Podcast: State of B2B and SaaS Sales Effectiveness with Zach Gropper and Jonathan Tice

Sales Game Changers Podcast: State of B2B and SaaS Sales Effectiveness with Zach Gropper and Jonathan Tice

Insight Revenue's very own Zach Gropper and Jonathan Tice guest star in Episode 699 of the acclaimed 'Sales Game Changers Podcast' hosted by Fred Diamond. Together they discuss the true drivers of Customer Loyalty and Sales Effectiveness in B2B and SaaS, and how to get cross functional teams to work together centered around delivering value realization and solving the real issues effecting your customers instead of just an internally focused obsession around your own structure, goals, products and solutions.
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